"But neighbors say the periodic stench has been getting worse in
recent months, and that they have had enough. One group of nearby
residents, who asked not to be named, has been distributing fliers
encouraging others to file complaints with local and state officials."
“We encourage you to call these folks whenever you have had enough of
the stink and make your concerns known,” the fliers say. “Call, and
keep calling every time you are offended by the smell until the town and
state authorities take a stand and hold Dubois accountable.”
Arundel Town Manager | 207.985.4201 |townmanager@arundelmaine.org
Maine DEP |
How do I make an environmental complaint or express my concern about a site?
Each year, the Maine Department of Environmental Protection
promptly responds to hundreds of complaints regarding activities that,
following investigation, may or may not turn out to be violations of the
laws or rules administered by the department. Our investigatory work
with each complaint ultimately determines the appropriate course of
action to be taken by the department. To report a possible violation of
one of the laws or rules administered by the DEP, call your nearest
regional DEP office. If you so desire, your report may be made
anonymously. Field services and enforcement staff in each regional
office are available to take your call. To reach our regional offices:
- in Augusta call 207-287-7688 or toll free (in-state only) at 800-452-1942;
- in Bangor at 207-941-4570 or toll free (in-state only) at 888-769-1137;
- in Portland at 207-822-6300 or toll free (in-state only) at 888-769-1036; and
- in Presque Isle at 207-764-0477 or toll free (in-state only) 888-769-1053.
You may also report a violation or file a complaint by calling the
DEP’s toll free line in our central office in Augusta at 800-452-1942.
This phone number will connect you with a receptionist at the front
desk. After you have briefly described the situation you wish to report,
you will be transferred to a staff person who can take down your
information. The staff person to whom you report the possible violation
or complaint may ask a few questions or request additional information
intended to assist enforcement staff. It is not necessary to have
answers to all the questions in order to report a possible violation.
Examples of common questions or requests you may receive from staff are:
- Please describe the activity.
- What is the name of the water body involved, if any? Example: name of stream or lake.
- Is your knowledge first hand? Is the activity ongoing? Is the activity actually located in the resource?
- How do you get to the site? (driving directions)
- Have you contacted other officials, such as your code enforcement
officer or staff at another agency? (this information helps DEP staff to
better coordinate with other officials)
- Who is the landowner where the activity is occurring? Do you know his or her phone number?
- Do you know the name of the contractor doing the work?
